Recently I noted to a client that someone had posted a question to him on his Facebook page that he should pop in and answer it. This is something I always tell my clients to pay a lot of attention to – because people are engaging with your brand if they are posting comments here, you don’t want to leave them hanging.
He absolutely understood and went off to post an answer. Soon he was back saying he couldn’t find the note. Understandable because it is not directly on the wall comments, Facebook places these in a little area on their own called the “Recent Posts by Others” Box.
This video will explain how you can find this area and also how to respond back or like the person’s comment. If you are answering don’t hit the Like Comment button as well – I prefer to do one or the other, no need for overkill.
So take a look at the video and then you will know for certain where to look for this. I recommend checking it every time you are on the Facebook Page – or at least two times a week. You can’t get people talking unless you are there to talk with them! And the more you engage them and have them taking an action on your page – (liking a post, commenting etc) the more you boost your visibility to their contacts via the Facebook Newsfeed.

I am always training business owners to continually work on ‘building your tribe’. You need to be clear on the type of people you are looking to then connect with online and connect and build these contacts regularly. The more people you are connected to, the more people can learn about you and your business.
Back in March, I was interviewed by Holly Campbell on her Digital Advice Internet Radio Show. In this one-hour interview you will find lots of tips and information on Virtual Assistants, as well as how to use Social Media for Small Business. Part of what we discussed was some of the biggest mistakes small business owners make when using Social Media.
