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Social4Business

How to access the Posts by Others on your Facebook Business Page

October 2, 2012 By Kathy Colaiacovo Leave a Comment

Recently I noted to a client that someone had posted a question to him on his Facebook page that he should pop in and answer it. This is something I always tell my clients to pay a lot of attention to – because people are engaging with your brand if they are posting comments here, you don’t want to leave them hanging.

He absolutely understood and went off to post an answer. Soon he was back saying he couldn’t find the note. Understandable because it is not directly on the wall comments, Facebook places these in a little area on their own called the “Recent Posts by Others” Box.

This video will explain how you can find this area and also how to respond back or like the person’s comment. If you are answering don’t hit the Like Comment button as well – I prefer to do one or the other, no need for overkill.

So take a look at the video and then you will know for certain where to look for this. I recommend checking it every time you are on the Facebook Page – or at least two times a week. You can’t get people talking unless you are there to talk with them! And the more you engage them and have them taking an action on your page – (liking a post, commenting etc) the more you boost your visibility to their contacts via the Facebook Newsfeed.

Filed Under: Facebook, Social Media Tagged With: Facebook, social media for business, social media virtual assistant

A Tool to help you Monitor your Social Media Buzz

September 28, 2012 By Kathy Colaiacovo Leave a Comment

tools 300x200 A Tool to help you Monitor your Social Media BuzzMonitoring your buzz via social media can be a time consuming and confusing task. But a vital one – as business owners, we should know when people are talking about us online – mentioning our name or brand.

There are many programs and tools that can help and using and RSS reader is one. RSS stands for “Really Simple Syndication” and it’s a great tool to use for automatically managing your social media and finding out what people are saying about you. There are a lot of ways you can use RSS to your benefit when it comes to social media and creating automation to avoid time wasters.

Here are the step by step instructions to setting up an RSS reader to monitor your social media buzz.

Set up Google Reader Account: Google Reader is free and enables you to keep up with any website that has an RSS feed. You simply set up your account and then add in the feeds. You’ll need a Google account. Even if you already have one you might want to set up one specifically for monitoring your buzz. One account for each niche you’re involved in is usually easier to keep track of.

Set up Google Alerts: Use relevant keywords for your niche and set the delivery option to feed instead of by email, then click create! You may have to “edit” the created feed in order to set it up to Feed instead of email. Do one for each keyword, keyword phrase, your business name, personal name (though with some names this may not be effective, for me – it works well as I am generally the only Kathy Colaiacovo being mentioned online!) and any unique phrasing that you use on your websites and blogs.

By setting up RSS feeds to monitor the social buzz about you, your niche and business you can then check it all on one page, in one glance a couple of times a day. Even better, you can have your virtual assistant set it up and monitor it – reaching out to you if something exciting is found or needs attention.

You can take this a step further by adding a Twitter Feed to your Google Reader account by using Twitter Search. Simply enter your keywords, click search, then click “Feed for this query”. Then you’ll also have anything important being said about you, or your niche on Twitter on the same page as the rest of the feeds. You can save your Twitter Search right on Twitter, but when someone else is helping you monitor this – an RSS feed for all of it can work much more effectively.

Have you ever tried Google Reader before? What do you think – is it something you lover or hate – or are just confused with it? Let me know on my Facebook page.

Filed Under: Twitter, Websites Tagged With: creating an RSS feed, monitoriong social media, tips for using social media

Keeping Current with Social Media

September 21, 2012 By Kathy Colaiacovo Leave a Comment

Social Media is an ever evolving world.

This is one of the downsides of social media, frequent changes and updates to systems, platforms and some of them quite drastic.

You feel you have the perfect strategy working well, you understand how it all works and then… WHAM!  Facebook, Twitter or Linked In come out with something new. Like yesterday, Twitter all of a sudden announces several design changes one of which includes the ability to add a header to your twitter profile.

It kind of looks like a Facebook Cover image if you ask me… but I digress. (I am looking into it al and will have a blog post later this week on what to do and what this new change means)

How do you deal with all the changes?

Your best bet is to keep ahead of the wave, so that you know about your social network changes as they come about.

A good way to do this is to subscribe via an RSS Feed (like Google Reader) to top authority blogs, including:

  • Mashable
  • Social Media Examiner
  • Social 4Business – this lovely site you are on now ☺

You can also shortcut the time it takes to go to all of these blogs by opening an AllTop.com account and making it your browser home page — it usually serves up a timely smorgasbord of offerings from the top blogs, whenever there’s a major change.

I love using Alltop as a place to find out lots of new information, but also where I can create my own Alltop page and stay on top of the topics that are important to me. You just setup your own and pick the topics and blogs to add to your Alltop and then when you login you can go directly here and find the new info that you want to see.

It’s also a great tool to help make it easier to share relevant info and content with your connection on Facebook and Twitter. Go to the blog, copy the url, go to your social site, enter your comments, paste the url and voila! An updated post with good info and some comments from you why you are sharing.

Ever wondered how top marketers are always ahead of the latest Big Change?

Well, simple vigilance, in 90% of all cases — whether they do it themselves or pay a VA to monitor authority blogs.

How do you stay on top of the latest updates and changes for social media – or for your own line of business? Any special tricks to share, please post a comment below and let us know your secrets to success!

Filed Under: Social Media Tagged With: how to use social media, social media training

Tribe Building – Why you need to do this on a Regular Basis

September 10, 2012 By Kathy Colaiacovo Leave a Comment

networking online 300x260 Tribe Building   Why you need to do this on a Regular BasisI am always training business owners to continually work on ‘building your tribe’. You need to be clear on the type of people you are looking to then connect with online and connect and build these contacts regularly. The more people you are connected to, the more people can learn about you and your business.

You should write down the categories of people you want to connect with and describe each category a little so you can be clear on who fits in each and why.

I refer to this as your “Friending Policy”. This is very similar to picking your niche in business but, in this case, not all the demographics will be created to build business…some categories of your Friending Policy will be there for pleasure. The pleasure contacts will allow you to do more than talk business online – these types of contacts allow you opportunities to just network and talk and chat and converse. This gives you more chances to build your online personality.

The personality part of your online presence is what makes you real to people. Social Media is not all about sales. The engagement and connecting you do online is a much needed part of what you do online. This engagement is the main step to allowing people get to know, like and trust you – they need this before they will buy from you.

So be sure to keep connecting with new people on a regular basis and then network with them too! Feel free to ask me questions about using social media on my Facebook Page.

Filed Under: Networking, Social Media Tagged With: business networking, marketing your business with social media, online networking for business

Virtual Assistance and Social Media

September 3, 2012 By Kathy Colaiacovo Leave a Comment

 Virtual Assistance and Social MediaBack in March, I was interviewed by Holly Campbell on her Digital Advice Internet Radio Show. In this one-hour interview you will find lots of tips and information on Virtual Assistants, as well as how to use Social Media for Small Business. Part of what we discussed was some of the biggest mistakes small business owners make when using Social Media.

You can listen to the “Be Real and Be Social“ interview by clicking this link.

Filed Under: Marketing Tagged With: how to use social media, lessons from social media, using social media for business
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